Skip to content

Support

Bug reports

File issues on the public release-mirror repository: github.com/SynapCores/synapcores-releases/issues.

Please include:

  • Output of synapcores --version
  • Your OS / distro / kernel (uname -a + cat /etc/os-release)
  • Steps to reproduce
  • A minimal config or SQL example if relevant

Source-level reports (file paths, line numbers) aren't actionable because the source isn't published; please describe the user-visible behavior instead.

Security disclosure

Found a vulnerability? Please don't file it as a public issue. Email security@synapcores.com with:

  • A description of the issue
  • Reproduction steps
  • The version affected (synapcores --version)
  • Your timeline expectation (we aim to acknowledge within 48h)

We follow coordinated disclosure.

Enterprise

For commercial licenses, multi-tenancy, clustering, CDC, SSO/SAML, or encryption-at-rest — see Community vs Enterprise and contact sales@synapcores.com.

Community